Platform Readiness Audit

Get a fast, actionable assessment of your tech stack and operations. Identify blockers, gaps, and opportunities in just 2–3 weeks.

Consulting Services

Platform Readiness Audit

Fast, Focused Assessment to Uncover What’s Holding You Back

Today’s retailers operate in increasingly complex digital environments — with overlapping platforms, fragmented data, and evolving customer expectations. This audit is designed to bring clarity to your ecosystem and surface strategic, operational and technical priorities.

What’s Included

  • Stakeholder interviews (Digital, Ops, Tech)

  • Rapid audit of key platforms (eCommerce, CRM, CDP, PIM, ERP, ESP, Support Tools)

  • CX and workflow pain point mapping

  • Prioritised findings and capability roadmap

Why It Matters

The Platform Readiness Audit quickly diagnoses where systems, processes and people are misaligned or underutilised, and provides a grounded view of what to do next.

What You’ll Walk Away With

  • A prioritised roadmap with short, medium and long-term improvements

  • Clear understanding of tech and team friction points

  • Recommendations mapped to business outcomes

  • Optional add-on: implementation support or replatform assistance

Key Deliverables

  • Executive summary & scorecard

  • Capability & platform gap analysis

  • Process & ops insights

  • Strategic roadmap

Why Clients Choose This Audit

  • 2–3 week rapid turnaround

  • Neutral, experienced tech advisory lens

  • Merchant and platform-side perspective

  • Actionable insights with no jargon