Platform Readiness Audit
Get a fast, actionable assessment of your tech stack and operations. Identify blockers, gaps, and opportunities in just 2–3 weeks.
Consulting Services
Platform Readiness Audit
Fast, Focused Assessment to Uncover What’s Holding You Back
Today’s retailers operate in increasingly complex digital environments — with overlapping platforms, fragmented data, and evolving customer expectations. This audit is designed to bring clarity to your ecosystem and surface strategic, operational and technical priorities.
What’s Included
Stakeholder interviews (Digital, Ops, Tech)
Rapid audit of key platforms (eCommerce, CRM, CDP, PIM, ERP, ESP, Support Tools)
CX and workflow pain point mapping
Prioritised findings and capability roadmap
Why It Matters
The Platform Readiness Audit quickly diagnoses where systems, processes and people are misaligned or underutilised, and provides a grounded view of what to do next.
What You’ll Walk Away With
A prioritised roadmap with short, medium and long-term improvements
Clear understanding of tech and team friction points
Recommendations mapped to business outcomes
Optional add-on: implementation support or replatform assistance
Key Deliverables
Executive summary & scorecard
Capability & platform gap analysis
Process & ops insights
Strategic roadmap
Why Clients Choose This Audit
2–3 week rapid turnaround
Neutral, experienced tech advisory lens
Merchant and platform-side perspective
Actionable insights with no jargon